Operations dashboard
Sidebar pillars, four cosy stat tiles and a soft trend curve — all calm, all yours.
Whether you run a condo, a clubhouse, or a community — homeserva keeps everyone happy. Pay fees from your phone. Book the BBQ pit. Pre-register Raya guests with a QR. Walk into the lobby with a smile (it unlocks with your face).
Free to explore. No credit card. We'll set it up with you.
Less paper. Less waiting at the guard house. Less awkward group-chat reminders. Just a calm app that handles the boring stuff so your community can enjoy the fun stuff.
FPX, card, e-wallet — straight from the app. Receipt auto-sent.
Lobby, lift, your floor. No card to fumble — your kids and parents will love it.
A real picture, real time. No more "did it actually arrive?" panic.
Send a QR before they arrive. Guard scans, gate opens, you stay in your slippers.
We're not asking you to take our word for it. Here's how a unified xSERVA stack compares to spreadsheets and to single-purpose tools you might already have.
| What you need | xSERVA | Spreadsheets / manual | Single-purpose / legacy software |
|---|---|---|---|
| e-Invoice (MyInvois) compliance | Built in, real-time validated | Manual upload, error-prone | Add-on or unsupported |
| Automation (cron + rule engine) | Minute-level cron, configurable | Manual reminders | Limited to one domain |
| AIoT / access control | Native: face, plate, RFID, lift | None | Vendor-locked |
| Multi-property management | One operator, many properties | Separate files per property | Per-license, separate logins |
| Mobile app for residents/customers | Friendly, white-labeled | Not available | Often desktop-only |
| Real-time dashboards | Live ops console | Static spreadsheets | Daily exports |
| Audit trail of every change | Yes, time-stamped | Whoever last saved | Limited |
| Payment automation | FPX, card, e-wallets via Xendit | Bank-in slips | Single gateway |
| Integrations (AutoCount middleware, MyInvois, Xendit, public REST API) | All native | Manual re-entry | Pick one |
| Support response | 24/7 WhatsApp · P1 in 1h | You email yourself | Email tickets, days |
Not a perfect fit for every property — talk to Patrick and we'll tell you straight if xSERVA isn't right for yours.
Six soft-cornered glimpses of the actual product, drawn in the same friendly palette as the rest of homeserva.
Sidebar pillars, four cosy stat tiles and a soft trend curve — all calm, all yours.
A sage-trimmed invoice with the green MyInvois Validated sticker right where the eye lands.
Three friendly cards: pay invoice, book BBQ pit, send a visitor QR. That is the whole app.
Last eight swipes with little face circles, timestamps and a status sticker beside each one.
A week × hour calendar where free is sage, taken is peach and your slot is highlighted in cream.
Eight devices — cameras, lifts, locks, lighting — each with a calm online / syncing pill.
Six honest aggregate numbers from the platform that powers homeserva — not per-domain claims, just what the engine has done.
Illustrative aggregate platform numbers — not per-property guarantees. Patrick will share specifics for your case.
Pulled straight from functions.php → property_ava() — no marketing fluff.
Each toggle maps 1:1 to a row in tg_prop_ava[*] — flip it on per property, leave the rest off. You only pay for what you turn on.
The same xSERVA platform that runs whole properties — re-skinned for residents, families and management offices. Tap a card to peek inside.
From morning kopi to lights-out — here's how it weaves through a normal day.
You unlock the lift with your face — coffee in one hand, gym bag in the other.
You pay this month's maintenance fee from the train. Receipt lands in your inbox.
Cousin's coming over — a tap sends her a visitor QR. Guard waves her in.
Notification + photo: your Shopee order is in Locker B-12. Pick up after work.
You book the BBQ pit for Saturday. Calendar shows it's yours, no calls needed.
Lights set themselves. Lobby logs your evening jog. Everyone's home, all's well.
Residents see the friendly app. JMB / MC sees a calm operations console — collections, occupancy, security events, MyInvois status, IoT health — all in one tab. No spreadsheets emailed at midnight.
No rip-and-replace. We connect to most cameras, controllers and gateways.
homeserva is wired into Malaysia's national e-invoice scheme. Every B2B invoice is built as a UBL 2.1 JSON payload, validated in real time, returned with a sharing URL, and supports walk-in buyer fallback (TIN EI00000000010), the full MSIC code list, credit notes, consolidated invoices and corrections. Sandbox and production environments are both supported, so you can test end-to-end before flipping the switch.
Multi-method payment gateway. Confirmed methods in code: QR payment, credit / debit card, and Direct Debit. Built-in failover, refunds and webhook reconciliation mean your accounts stay in sync without manual matching.
Bidirectional sync via the hosted VYROX-AutoCount-Connector middleware (Bearer-token auth) — invoice, payment, cancel and undo flows are pushed end-to-end. Run xSERVA accounting on its own, or keep your accountant on AutoCount and let homeserva push transactions across.
Invoices, statements, payment receipts, password resets and one-time codes are emailed via PHPMailer from your own domain. (WhatsApp is how you reach Patrick — it is a sales channel, not a system feature.)
Generic IP cameras (HTTP snapshot and event ingest, brand-agnostic), MIFARE-compatible RFID smart-card readers, face cameras, ANPR / license-plate cameras and SIP-style intercoms — all glued together by the SmartFACE / SmartVE / SmartINTE modules.
Relay-based and IP-controlled hardware on both low-voltage and high-voltage paths. Brand-agnostic — we integrate lift controllers, parking-lock controllers, smart lighting, smart mirrors (micode access codes) and delivery lockers (DLCSP, our proprietary door-lock control service protocol).
Over 60 documented endpoints at /api_doc.php — visitor management, EV charging deposit and session, sub-account, announcements, bookings and more. Bring your own dashboards, BI tools or integrations.
Device-protocol traffic between homeserva and the AIoT layer is encrypted with SM4, a 32-round Chinese block cipher — the same family used in industrial smart-locks and access controllers.
Four friendly journey moments along a calm path. Patrick walks the whole way with you.
Patrick on-site or via video. We map your operations to xSERVA modules and bulk-import customers, units, contracts and outstanding balances.
Set rates, fees, MyInvois TIN, payment gateway, branding and role-based accounts. Hands-on training across 2–3 sessions.
Pair access devices, cameras and lifts. Roll out the resident/customer app. Parallel-run alongside the old system.
Old system retired. Quarterly reviews. New modules added as the community grows.
Eight typical operations we serve. Pick yours and see exactly which modules help most.
JMBs and MCs juggle owners, tenants, contractors and a budget that gets scrutinised every AGM. Their biggest pain is fee collection and visitor jams at the boom gate.
Up to 60% faster visitor approval and 30% lower arrears within 90 days.
Residential towers above a retail podium share access, parking and security, but each tenant type has different rules. Coordinating them by hand is a nightmare.
Single access policy across 3+ tenant types with one calm guard-house console.
Member dues, court bookings, coach schedules and a clubhouse F&B usually live in 4 separate tools. Members hate the friction; managers hate the reconciliation.
Roughly 40% more court utilisation when bookings move from phone calls to the app.
Class passes, recurring memberships, locker access and PT bookings need one consistent member ID. Manual sign-ins kill front-desk time.
Up to 70% drop in front-desk time once face-access and self-check-in turn on.
EV bays, visitor lots and reserved parking each have different rules. Without a system, you get charger squatters and angry residents.
Sample RM2,000+/month recovered from automated EV billing and bay enforcement.
Landed communities want the same convenience as condos — visitor QR, fee collection, security — without a giant guard-house budget.
Roughly 70% drop in complaint resolution time when issues route automatically.
Tenants in a podium need to bill rent, utilities and CAM, take member promotions, and reconcile their till with the building's accounts.
Operators commonly see 15–20% F&B uplift after enabling member-charge.
Clubhouses run BBQ pits, function rooms, courts, kids rooms and a café — all of which compete for the same calendar.
Zero double-bookings reported once the calendar replaces the group chat.
Operators we serve, anonymised — happy to introduce on request when there's a good fit.
Auto-billing plus face access for residents and a calm guard-house console.
Anonymised customerOnline booking with dynamic pricing — peak hours clear without a phone call.
Anonymised customerPOS, amenities and visitor management glued onto one friendly member ID.
Anonymised customerLift access tied to face and floor entitlement plus smart-parking enforcement.
Anonymised customerRecurring class bookings settled through Xendit in five clicks or fewer.
Anonymised customerConcierge requests and a cheerful helpdesk that families can read on the app.
Anonymised customerLPR entry, paid parking and EV-bay billing in one calm gateway flow.
Anonymised customerJMB billing, sinking-fund auto-generation and a 1-page chairman cashflow.
Anonymised customerClass passes, coach scheduling and a member app that finally feels modern.
Anonymised customerSub-account billing and per-tenant statements — handy for landlords too.
Anonymised customerPOS, membership plans and friendly leaderboards on the lobby screen.
Anonymised customerMulti-facility bookings with auto-reminders that cut no-shows almost in half.
Anonymised customerWant a reference call? Patrick will pair you with a similar operator — with their consent, naturally.
Wherever your community keeps its records today, the move to homeserva is a soft slope — not a cliff.
We import customers, units, contracts, fees and outstanding balances from CSV or Excel during Week 1. Patrick reads the file with you, fixes the small mismatches (extra columns, weird date formats, mixed currency), and runs a dry import you can review before the real one. The classic pain points — duplicated owners, missing TINs, balances that no longer reconcile — surface in a friendly issues list, not in midnight panic.
Paper records become a calm digital onboarding workflow. Past invoices and contracts can be photographed and OCR-extracted into structured rows; new residents self-register through the app with optional management approval. The first month runs softly — guards still keep the paper book while the system shadows them — so nothing slips while everyone learns the new rhythm.
Bridges keep the old system live during cutover. We mirror customers, invoices and payments across, run a parallel period of two to four weeks, and only retire the old tool after a quiet weekend reconciliation. You never face the cliff-edge of "everyone migrate by Monday" — it is a gentle slope with a known landing spot.
We work with your developer to map and export, then normalise your data against the xSERVA schema. Anything we cannot model cleanly stays archived in original form for audit. Where you have webhooks or APIs, we wire them straight in so the rest of your stack — accountant, payment gateway, BI dashboard — keeps humming throughout.
Move four sliders. Get a friendly estimate. Then talk to Patrick to verify with your real operation.
Estimate only — Patrick will confirm for your specific operation.
We take security as seriously as residents take their parking lot. Here's the plain-English version.
Your data lives in Malaysia. No surprise transfers to faraway data centres.
AES-256 at rest, TLS 1.3 over the wire. Standard, audited, boring (in a good way).
Roles, permissions and a full audit trail of every change. You always know who did what.
Automatic daily backups with point-in-time restore — weeks of safety net.
Validated, certified data flow with LHDN. Your tax compliance is literally built in.
Face, ANPR and visitor data with explicit consent capture, purpose limits and retention windows.
Single sign-on for enterprise customers — one corporate identity across the platform.
Third-party pentests every year. Findings tracked and closed transparently.
No call queues. No press 1 for English. Just Patrick on +60 19-688 3338, with a proper team behind him.
Patrick on +60 19-688 3338. Onboarding training included for every community.
Public status page. Maintenance is announced ahead and scheduled outside office hours where possible.
Two to three hands-on sessions during Week 2, with templates and printable QR posters for resident rollout.
Reviewed quarterly. If multiple communities need the same thing, it usually ships in the next release.
Larger communities get a named contact who knows your property. No tier-1 ping-pong.
Free demo. Free trial. Custom monthly subscription per property. No setup fee for the standard SKU.
For boutique communities, single clubhouses or starter gyms.
Most condos, sports clubs and mid-size properties land here.
Mixed-use developments, multi-property operators and enterprise.
Six stories we hear over and over from residents using homeserva.
"I used to drive down to the management office on Saturdays just to settle the maintenance fee. Now I tap twice on the homeserva app while waiting for kopi. Receipt arrives by email before my drink does."
"My parents are in their 70s. They kept losing their access cards. Since the lobby switched to face recognition through homeserva, they just walk up and the door opens. They tell every neighbour about it."
"I shop online a lot — Shopee, Lazada, you name it. The app sends a real photo when my parcel hits the locker. No more "did the courier really deliver it?" panic. Such a small thing, but I love it."
"Hari Raya we had 22 relatives coming over across the day. I pre-registered everyone in the app and sent a QR each. Guard scanned, gate opened, no jam at the boom gate. My uncle thought I worked for the developer."
"Booking the BBQ pit used to mean group-chat arguments. Now I just open homeserva, see the calendar, pick a slot. The app refuses to double-book. My anniversary BBQ went off without a single neighbour storming in to claim "their" slot."
"I do night shifts at a hospital and come home around 3 AM, hands full and half asleep. Lobby unlocks with my face, lift recognises me, my floor lights up. I literally walk straight to my door. Best sleep of my life."
Every industry has its alphabet soup. Here's ours, decoded — no jargon hiding the meaning.
Click any question to expand. If yours isn't here, just WhatsApp Patrick.
Just a direct conversation about whether xSERVA fits your operation. WhatsApp or email — whichever you prefer.